Last updated date: June 30, 2020


The following general conditions govern and apply to your use or recourse to the WEB sites and applications contained in the domains grafea-go.com, grafea.ca and all their related sites and subdomains, hereinafter referred to as the ” site”.

By accessing or browsing the site, you declare to have read and understood the terms of use and declare to be bound by these conditions. Please note that we may change the terms of use at any time without notice. Your continued use of the site will be deemed your acceptance of the revised terms and conditions.


All intellectual property on the site, with the exception of user-generated content as defined below, is owned by us or our licensors and includes any material protected by copyright, trademark or patents. All trademarks are owned, registered and / or licensed by us. All Content on the Site, except User Generated Content as defined below, including, but not limited to, text, software, code, design, graphics, photos, sounds, music, videos, applications, interactive features and any other content, is a collective work under Canadian law or under any other copyright law and is the property of Service Conseil Grafea Inc. The elements appearing on this site may not be copied, reproduced, republished, downloaded, displayed, transmitted, distributed, or modified, in whole or in part, whether in textual, graphics, audio, video or executable form, without our written permission.

All rights reserved.


We may provide certain information to you as a result of your use of the site, including, without limitation, documents, data or information developed by us, or any other material that may assist you in using the site or services (the “Company Content”). Company Content may not be used for any purpose other than the use of the site and the services offered on the site. Nothing herein should be construed as granting you any license or intellectual property rights.


“User Generated Content” includes communications, items, information, data, opinions, photos, profiles, messages, notes, hyperlinks, textual information, designs, graphics, sounds or any other content that you and / or others do. Site users post or make available on or through the Site, except for content that is our property.


If your use of the site requires an account identifying you as a user of the site (a “user account”):

a) you are solely responsible for your user account, the maintenance, confidentiality and security of your user account and all passwords associated with your user account as well as the activity of any person who has access to your account with or without your permission;

b) you agree to immediately report to us any unauthorized use of your user account, services through your user account, a password linked to your user account or any other breach of security of your user or service account provided through your user account, and you agree to assist us, as we may ask you, to stop or remedy any breach of security related to your account;

c) you agree to provide true, accurate, and current user information as we may request from time to time, and you agree to report to us any changes to your user information as required so that the information we hold are true, accurate and current.


You agree not to use the site for illicit purposes or any other purpose prohibited under this clause. You agree not to use the site in any way that could harm the site, the services or the commercial activity of Service Conseil Grafea Inc.

You also agree not to use the site for the following purposes:

a) harass, abuse or threaten others or otherwise violate the rights of any person;

b) violate the intellectual property of Service Conseil Grafea Inc. or any other third party;

c) download or transmit computer viruses or any other software that could damage the property of Service Conseil Grafea Inc. or others;

d) commit fraud;

e) create or participate in illegal gambling, lottery or pyramid scheme activities;

f) post or distribute obscene or defamatory material;

g) publish or distribute any material which incites violence, hatred or discrimination against any group;

h) illegally collect information about others.


By using our site, you may provide us with certain information. By using the site, you authorize us to use your information in Canada and in any country in which we may operate.

When you register for a user account, you provide us with a valid email address and you may also provide us with certain additional information, such as your name and / or billing information. Depending on your use of our site, we may also receive information from external applications that you use to access our site or we may receive information about you through various WEB technologies such as cookies, history, web beacons, tags and more.

We use the information collected from you to ensure application functionality and that you have a good experience on the site. We can also trace part of the information received to improve functionality, analyze and correct anomalies and improve performance. In addition, we may also use it to improve our marketing and analytics, and to do this we may work with third-party vendors.

If you wish to block our access to any passive information that we receive from the use of various technologies, you can choose to disable cookies in your web browser. Please note that we will still receive information about you that you provide to us, such as your email address.

If you choose to terminate your account, we will store and retain your information for the duration required by the legal and regulatory obligations to which the WEB applications relate. After this time, all information about you will be erased.


You cannot take any of the following actions:

a) reverse engineer or disassemble any code or software on or from the site;

b) violate or attempt to violate the security of the site by any unauthorized access, bypassing encryption or any other security tool, exploitation of data or interference with any host, user or network.


We are not responsible for the security of your user account or the contents of your account. Use of the site is at your own risk.


You agree to defend, compensate and hold Service Conseil Grafea Inc. and its affiliated companies against any claim, suit or demand, including attorneys’ fees, that may arise out of or relate to your use or abuse of the site, your breach of this agreement, or your conduct and actions. If we choose to do so, we will choose our lawyer and participate in our own defence.


You are strictly prohibited from using the site or any service offered on the site for illegal activities related to spam, including collecting addresses and personal information of others or bulk sending commercials.


Nous pouvons publier des liens menant à des sites ou services de tiers. Nous ne sommes aucunement responsables de dommages ou perte liés à l’utilisation des services de tiers dont le lien se trouve sur notre site.

We may post links to third-party sites or services. We are not responsible for any damage or loss related to the use of third-party services links found on our site.


If one of these clauses is recognized as illegal, declared null or unenforceable, in whole or in part, the unenforceable portion will not affect the validity and applicability of the other clauses of these conditions of use.


We may have to interrupt your access to the site in order to perform unplanned maintenance or emergency work. You agree that your access to the site may be affected by an unplanned or unanticipated unavailability, for any reason whatsoever, and that we will not be liable for any damages or losses arising from such unavailability.


We may suspend, limit or terminate your user account and your use of the Site in our sole discretion, at any time, without notice and for any reason, including the operation or effectiveness of the Site or Equipment or network owned by us or owned by a third party that is disturbed by your use or abuse of the Site or if you have been or are currently in violation of the terms hereof. We will have no liability to third parties, including a third-party vendor, for any suspension, limitation or termination of your access to the site.


While we have made reasonable efforts to ensure that the content on this site is accurate, we cannot guarantee that such content is error-free, up to date or complete. In any case, we cannot be held responsible for any damage that may result from an error on the site.

We assume no responsibility for any damage resulting from the misuse of the content of the site. We also cannot guarantee that the site will be available without interruption, errors or omissions, or that faults will be corrected. It is also not possible to guarantee that the site and the servers which make it available are free of viruses or harmful components. The site and its content are provided “as is” and “as available” without any representation, warranty or condition of any kind, express or implied.

If you decide to subscribe to any services or features of the site that require a subscription, you agree to provide accurate and up-to-date information about yourself as required by the relevant registration or subscription process, and to ensure their accuracy by making the necessary updates as soon as possible. You agree to ensure the confidentiality of all passwords or other account identifiers that you have chosen or that will be assigned to you when registering or subscribing to sites operated by Service Conseil Grafea Inc. or its partners and to assume responsibility for all activities related to the use of these passwords or accounts. In addition, you agree to notify us of any unauthorized use of your password or member account. We cannot be held responsible, directly or indirectly, for any loss or damage of any kind arising from your failure to comply with this provision or related to such failure.

You acknowledge that we may, in our sole and absolute discretion, and without notice, suspend, cancel or terminate your account, your use of or access to the site or any of its services, and remove and delete any information or content relating to the site or to one of the services offered (and terminating your use of it), for any reason whatsoever, including if we believe that you have violated these conditions. Further, you acknowledge that we will not be liable to you or to anyone as a result of any such suspension, cancellation or termination. If you are dissatisfied with Service Conseil Grafea Inc. or one of its services, or one of these conditions, rules, policies, guidelines or our practices relating to the operation of Service Conseil Grafea Inc. or any of its services, your only recourse is to stop using the site or service in question.


We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your interactions on the site. However, as no mechanism offers absolute security, communications and interactions via the Internet are subject to interception, loss or alteration; therefore, you acknowledge that the information or elements that you provide electronically because you access the site or use it is neither confidential nor proprietary, except to the extent required by applicable law and unprotected email communications on the Internet may be intercepted, altered or lost.

For more information, please see our Privacy Policy at the following address: www.grafea-go.com/politique-de-confidentialite/


If you have any questions or require further information, please contact us at the following address: info@grafea.ca.